For Dawn Heller, the path to her role as Administrative Director feels like a natural calling. Her inclination towards order and efficiency, combined with her affinity for people, led her to a career that blends structure and creativity. At MAHAN, Dawn balances enforcing accountability and fostering fun and camaraderie. She provides guidance and structure while inspiring a vibrant and engaging office culture.
Dawn champions her clients by adhering to the principle of plus one service. She is committed to ensuring clients receive complete information, clear explanations, and necessary training to address their questions or concerns. She plays a vital role within the team by bringing structure and accountability to various aspects of the company’s operations, including billing and invoicing, human resources, marketing, and culture building. Her multifaceted contributions help shape the office culture and strengthen the camaraderie across the team.